Frequently Asked Questions
Are funds held by your company insured? Is your company bonded?
SEAM, LLC has a $1,000,000.00 per incident liability insurance policy. All funds are further insured to the FDIC limit of $250,000.00. We also maintain a $50,000.00 per incident bond.
Is your company a licensed escrow agent?
The State of Texas only offers a license to escrow agents dealing with title insurance (real estate matters); therefore, there is no such thing as a “licensed escrow agency” in the context of surrogacy account management for a Texas company. SEAM, LLC is in good standing with the Texas Secretary of State, verifiable by filing number 0801913541.
Is your company familiar with surrogacy contracts? What percentage of your business is related to ART accounts?
Yes. We carefully review each contract we receive and our company is intimately familiar with these agreements. We only manage assisted-reproduction-technology-related accounts. We understand how sensitive and important these relationships are and always make our clients our top priority.
How often does your company process payments?
SEAM, LLC does not limit requests for payments to one or two days per month. Instead, we accept requests as they are made and pay when the contract requirements have been met or when the contract specifies, and aim to process each request within one to two business days.
What does my account statement include?
Our clients have real-time access to a full account statement via a secure link, including all account transactions and a current balance, as well as easy access to any required supporting documentation.
Are all payments made by direct deposit?
Yes, all payments to surrogates and donors are made by direct deposit or check, when requested. Payments made directly to care providers, insurance companies, and other third-party payments are made via check, ACH, or credit card, when necessary.
“My surrogate trusts me, so why do I need escrow management?”
We’re not just here to manage your money. Discover how having an escrow account manager on your team can help you:
- navigate expenses, such as insurance and billing
- create a stronger relationship
- build even more trust with your surrogate
- have a smoother pregnancy journey